The following updates were released this week. 🎉

MiiTel Phone

MiiTel Meetings/RecPod

MiiTel Call Center

MiiTel Synapse (Copilt)

General

If you have any questions, please contact us.

From late September 2026, advanced tag registration settings will be available on MiiTel Phone Mobile for iOS. This change applies to MiiTel Phone Mobile for iOS v.3.1.17 and later.

This same change has already been applied to MiiTel Phone Mobile for Android v3.1.16 and later. For details, please see "Early August 2026: Advanced tag registration settings will be available on MiiTel Phone Mobile".

Applicable versions

• v3.1.17 and later

Release timing for the applicable versions

• Version 3.1.17 is scheduled for release in late September 2026. We will provide another update on the release day.

Settings that will be available on MiiTel Phone Mobile

The following settings under Tags in MiiTel Admin > Tag settings (call) > MiiTel Phone settings tab (for details, see Settings for adding a tag)

• Tag items to register
• User settings

Affected customers (impact of the update)

If you use any of the following settings, the tag registration operation will change after updating to version 3.1.17.

• In Tag items to register, Not register parent items that have child items is selected
• In User settings, there are users with Required or Not used selected

Location of settings: Tags in MiiTel Admin > Tag settings (call) > MiiTel Phone settings tab

Details

After upgrading MiiTel Phone Mobile for iOS to version 3.1.17, the change will be applied immediately, and tag registration will behave as follows.

• If Not register parent items that have child items is enabled in Tag items to register
  • Current: Parent items can be registered
  • From v3.1.17: Parent items cannot be registered
• If Required is enabled in User settings
  • Current: Tag settings are optional
  • From v3.1.17: Entering tags will be required
• If Not used is enabled in User settings
  • Current: Tag settings are optional
  • From v3.1.17: Tags cannot be registered. (The tag registration screen will not be displayed.)

If you have any questions, please contact us.

This week, we released the following updates 🎉

MiiTel Phone

• Improvement  Released MiiTel Phone Mobile for iOS v.3.1.16 (Aug 27)
  For details, please see “We have released MiiTel Phone Mobile for iOS v.3.1.16".
• NEW  Automatically or manually open a specified page on incoming/outgoing calls (Night of Aug 26)
  Previously, only the feature to automatically open a specified page on incoming calls was available. With this release, it is now also possible to open it manually by clicking on the screen in MiiTel Phone. The same feature has also been added for outgoing calls.
  For details, please see “Setting to display a specific URL for incoming calls (pop-ups for incoming calls)”, and “Setting to display a specific URL for outgoing calls (pop-ups for outgoing calls)”.

MiiTel Meetings/RecPod

• Improvement  Released MiiTel RecPod v.26.06.13 (Aug 27)
  For details, please see “We have released MiiTel RecPod v.26.06.13”.

General

• announcement  We are gradually switching to a new domain
  For details, see Important: Please recheck your communication permission settings due to the MiiTel service domain change.

If you have any questions, please contact Support.

We have reviewed our internal processing to improve performance and stability.

As announced in Clarifying the supported versions for MiiTel RecPod, when a new version is released, that version will become the minimum supported version three months after its release date.

Therefore, starting three months from today, on November 26, 2026, the versions listed below will become the minimum supported versions. Please update to the latest version by November 26, 2026.

• MiiTel RecPod for iOS v.26.06.13
• MiiTel RecPod for Android v.26.06.13

In our version format (XX.YY.ZZ), YY usually represents the release month, but this time it differs from the release month due to version management constraints.

If you have any questions, please contact us.

We reviewed the internal processes in terms of performance and stability on the iPad.

If you have any questions, please contact us.

The following updates were released this week. 🎉

MiiTel Meetings/RecPod

• 新機能 The meeting history title is now shown in the browser tab (night of Aug 19)
  The title of the Video history you have open is now shown in the browser tab. This makes it easier to tell which Video history you’re viewing, even when you have multiple tabs open.
• 改善 Changed the tab name shown in the Table tab on the meeting history dashboard (beta) (night of Aug 19)
  The tab name has been changed from All to Participants, which better reflects the actual range of data displayed.
• 改善 Standardized the English translations of some words shown on the MiiTel Meetings screen (night of Aug 19)
  We updated and standardized the English translations of the following words shown in the English UI of MiiTel Meetings:
  • Video → Meeting
  • Minute → Summaries

General

• お知らせ We are gradually rolling out domain changes Please see Please recheck your communication permission settings due to the MiiTel service domain change.

If you have any questions, please contact us.

• We have reviewed our internal processes from the perspective of performance and stability.

We released the following this week 🎉

MiiTel Phone

• NEW FEATURE Display the ACW input screen even when the call recipient is unavailable (Night of Aug 6)
  Even if the recipient you called does not answer, you can now open the tag and memo input screen after the call ends.
  For details, see Display the Tag and Memo Input Screen (ACW) for Missed Outgoing Calls.

General

• ANNOUNCEMENT  We are gradually switching to a new domain
  For details, see Important: Please recheck your communication permission settings due to the MiiTel service domain change.

If you have any questions, please contact us.

We released the following this week 🎉

MiiTel Meetings/RecPod

• SPECIFICATION CHANGE  You can now change the message shown when the meeting bot joins a Zoom meeting as well (Night of Aug 5) 
  For details, please see You can change the message shown when the meeting bot joins a Zoom meeting.

MiiTel Synapse (Copilot)

• IMPROVEMENT  The "Ask Copilot" screen now shows call history and meeting history information (Night of Aug 5)
  For details, please see Call history and meeting history information now displayed on the "Ask Copilot" screen.

General

• ANNOUNCEMENT  We are gradually switching to a new domain
  For details, see Important: Please recheck your communication permission settings due to the MiiTel service domain change.

If you have any questions, please contact us.

Regarding the previously announced maintenance, "Copilot Plus Scheduled Maintenance" we would like to inform you that this release has been postponed.

Maintenance date and time

Before: Thursday, August 6, 2026, 12:00 am to 1:00 am (JST) / 10:00 pm to 11:00 pm (WIB)
After: Monday, August 17, 2026, 12:00 am to 1:00 am (JST) / 10:00 pm to 11:00 pm (WIB)

If you have any questions, please contact us.