From early September 2026 onward, we will add the **“**Last Login Date / Time” field to the CSV file that can be downloaded from MiiTel Admin.

Scheduled Change Date

From early September 2026 onward

Affected Customers

• Customers using CSV file that can be downloaded from MiiTel Admin.

Field Position

• At the end of the row (the rightmost field)

The following updates were released this week. 🎉

General

• Announcement We are gradually switching to a new domain
  For details, see Important: Please recheck your communication permission settings due to the MiiTel service domain change.

If you have any questions, please contact us.

Regarding the previously announced update, "You can change the message shown when the meeting bot joins even in Zoom meetings" we would like to inform you that this release has been postponed.

Release dates

Before: Wednesday, July 29, 2026
After: Night of Wednesday, August 5, 2026

If you have any questions, please contact us.

The following updates were released this week. 🎉

MiiTel Phone

• IMPROVEMENT On the MiiTel Phone screen, the groups you belong to are now labeled “Member” (Night of Jul 22)
  Please check “On the MiiTel Phone screen, groups you belong to now display a Member tag” for details.

MiiTel Meetings/RecPod

• CHANGE Hide the participant panel of meeting bots that joined Google Meet (Night of Jul 22)
  Please check “July 22, 2026: The meeting bot’s participant panel will no longer be displayed in Google Meet.” for details.
• NEW  Meeting transcription results can now be edited (Night of Jul 23)
  Please check “You can now edit video analytics transcripts” for details.
• CHANGE When generating meeting minutes, the meeting host’s information is now also available (Night of Jul 23)
  Please check “Create meeting minutes” for details.

General

• Announcement  We are gradually switching to a new domain
  For details, see Important: Please recheck your communication permission settings due to the MiiTel service domain change.

If you have any questions, please contact us.

As previously announced in “July 22, 2026: The meeting bot’s participant panel will no longer be displayed in Google Meet", the meeting bot’s participant panel is no longer displayed in Google Meet.

This change has been applied since the night of Wednesday, July 22, 2026.

If you have any questions, please contact us.

The following updates were released this week. 🎉

MiiTel Phone

• 仕様変更 Center-align the image shown on the waiting screen for Scan to Call (Night of July 15)
  For details, please see "Night of July 15, 2026: Adjusting the image alignment for Scan to Call,".

General

• お知らせ We are gradually switching to a new domain
  For details, see Important: Please recheck your communication permission settings due to the MiiTel service domain change.

If you have any questions, please contact us.

As previously announced in"Night of July 15, 2026: Adjusting the image alignment for Scan to Call," we updated the image displayed on the Scan to Call waiting screen on the night of July 15, 2026, changing its alignment from left to center.

If you have any questions, please contact us.

The following updates were released this week. 🎉

MiiTel Phone

• CHANGE A message is now displayed if the microphone stops responding for a certain period during a call (Night of July 9)
  This makes it easier to notice that the microphone is not responding during a call. For details, please see During a call, “Your microphone is not responding. Please check its connection” appears.

MiiTel Call Center

•  NEW  Easier to share the seat map (Night of July 9)
  You can now create a shareable URL to share the Seat map.
  For details, please see Seat map.
• CHANGE  Added an "Overflow calls" item to the Circuit list report (Night of July 9)
  For details, please see July 8 and 9, 2026: New items to be added and specifications to be changed for MiiTel Call Center reports.
• CHANGE Changed so that counts for Predictive calls are included in specific items in the User list report (Night of July 8)
  For details, please see July 8 and 9, 2026: New items to be added and specifications to be changed for MiiTel Call Center reports.

MiiTel Synapse (Copilot)

• NEW Released "My options," which lets you register your own instructions in Copilot Plus (Night of July 8)
  For details, please see Copilot Plus now lets you save your own custom prompts.

General

• ANNOUNCEMENT We are gradually switching to a new domain
  For details, see Important: Please recheck your communication permission settings due to the MiiTel service domain change.

If you have any questions, please contact us.

When the microphone stops responding for a certain period during a call, the following message will now appear:

• Your microphone is not responding. Please check its connection.

This makes it easier to notice when the microphone is not responding during a call. If this message appears, please check the microphone connection and settings.
For more details, please refer to: The message “Your microphone is not responding. Please check its connection.” is displayed during a call.

In a specific item in the User List Report, a value that includes the number of Predictive calls is now displayed.
For details, please check July 8 and 9, 2026: New items to be added and specifications to be changed for MiiTel Call Center reports.

If you have any questions, please contact us.