We are currently verifying our services for compatibility with macOS 27 Golden Gate and iOS 27, which are scheduled for release in September 2026.

Once verification is complete, we will announce the supported OS versions again.

Until macOS 27 Golden Gate and iOS 27 are supported, MiiTel may not work correctly, so please refrain from updating.

Please note that iOS 27 will be supported starting with the next release version.

Affected customers

• Users who use MiiTel on Mac
• Users who use MiiTel Phone Mobile for iOS
• Users who use MiiTel RecPod for iOS

Supported version for iOS 27

It will be supported starting with the next release version (scheduled for an October release).

We apologize for any inconvenience and appreciate your understanding.

If you have any questions, please contact Support.

From late September 2026, advanced tag registration settings will be available on MiiTel Phone Mobile for iOS. This change applies to MiiTel Phone Mobile for iOS v.3.1.17 and later.

This same change has already been applied to MiiTel Phone Mobile for Android v3.1.16 and later. For details, please see "Early August 2026: Advanced tag registration settings will be available on MiiTel Phone Mobile".

Applicable versions

• v3.1.17 and later

Release timing for the applicable versions

• Version 3.1.17 is scheduled for release in late September 2026. We will provide another update on the release day.

Settings that will be available on MiiTel Phone Mobile

The following settings under Tags in MiiTel Admin > Tag settings (call) > MiiTel Phone settings tab (for details, see Settings for adding a tag)

• Tag items to register
• User settings

Affected customers (impact of the update)

If you use any of the following settings, the tag registration operation will change after updating to version 3.1.17.

• In Tag items to register, Not register parent items that have child items is selected
• In User settings, there are users with Required or Not used selected

Location of settings: Tags in MiiTel Admin > Tag settings (call) > MiiTel Phone settings tab

Details

After upgrading MiiTel Phone Mobile for iOS to version 3.1.17, the change will be applied immediately, and tag registration will behave as follows.

• If Not register parent items that have child items is enabled in Tag items to register
  • Current: Parent items can be registered
  • From v3.1.17: Parent items cannot be registered
• If Required is enabled in User settings
  • Current: Tag settings are optional
  • From v3.1.17: Entering tags will be required
• If Not used is enabled in User settings
  • Current: Tag settings are optional
  • From v3.1.17: Tags cannot be registered. (The tag registration screen will not be displayed.)

If you have any questions, please contact us.

We reviewed the internal processes in terms of performance and stability on the iPad.

If you have any questions, please contact us.

• We have reviewed our internal processes from the perspective of performance and stability.

July 29, 2026
Updated the "Release timing for the applicable version."
Before: Android: Version 3.1.16 is scheduled for release in mid-July 2026.
After: Android: Version 3.1.16 is scheduled for release in early August 2026.

From early August 2026, advanced tag registration settings will be available on MiiTel Phone Mobile. This change applies to MiiTel Phone Mobile for Android version 3.1.16 and later.

The same change is planned to be applied to MiiTel Phone Mobile for iOS in the future. Further details will be announced in due course.

Applicable versions

• Android: v3.1.16 and later
• iOS: TBD (will be announced once finalized)

Release timing for the applicable versions

• Android: Version 3.1.16 is scheduled for release in early August 2026. We will provide another update on the release day.
• iOS: Will be announced once finalized

Settings that will be available on MiiTel Phone Mobile

The following settings under Tags in MiiTel Admin > Tag settings (call) > MiiTel Phone settings tab (for details, see Settings for adding a tag)

• Tag items to register
• User settings

Affected customers (impact of the update)

If you are using any of the following settings, the operation when registering tags will change after updating to version 3.1.16.

• In Tag items to register, Not register parent items that have child items is selected
• In User settings, there are users with Required or Not used selected

Location of settings: Tags in MiiTel Admin > Tag settings (call) > MiiTel Phone settings tab

Details

After upgrading MiiTel Phone Mobile for Android to version 3.1.16, the change will be applied immediately and tag registration will behave as follows.

• If Not register parent items that have child items is enabled in Tag items to register
  • Current: Parent items can be registered
  • From v3.1.16: Parent items cannot be registered
• If Required is enabled in User settings
  • Current: Tag settings are optional
  • From v3.1.16: Entering tags will be required
• If Not used is enabled in User settings
  • Current: Tag settings are optional
  • From v3.1.16: Tags cannot be registered. (The tag registration screen will not be displayed.)

If you have any questions, please contact us.

MiiTel Phone Mobile for Android version 3.1.15 includes the following new features.

New feature

• From this version, you can change the setting to hide the call history.
• Use this setting if you want to keep your call history private from other users for security reasons.
• To set this, in MiiTel Admin, go to Call Settings > MiiTel Phone Mobile Settings, and uncheck Show call history.
• When call history is set to hidden, even if you tap History in MiiTel Phone Mobile, call history will not be displayed, as shown below.

If you have any questions, please contact us.

MiiTel Phone Mobile for Android version 3.1.14 includes the following new features and changes.

New feature

• From this version, you can change the setting to hide the call history.
• Use this setting if you want to keep your call history private from other users for security reasons.
• To set this, in MiiTel Admin, go to Call Settings > MiiTel Phone Mobile Settings, and uncheck Show call history.
• When call history is set to hidden, even if you tap History in MiiTel Phone Mobile, call history will not be displayed, as shown below.

Other

• We reviewed some internal processing to improve performance and stability.

If you have any questions, please contact us.

We will be changing the supported OS versions and app versions for MiiTel Phone Mobile and MiiTel RecPod on the following dates. If you are using an environment that will no longer be supported, please update your device or app by the specified deadlines.

Scheduled Date for Supported OS Version Changes

April 1, 2026 (Wed)

Supported OS Versions

MiiTel Phone Mobile

After Change:

• Android 14 or later
• iOS 17 or later

Before Change:

• Android 11 or later (For MiiTel Phone Mobile v. 3.1.2 or later)
• iOS 16 or later

MiiTel RecPod

After Change:

• Android 13 or later
• iOS 17 or later

Before Change:

• Android 11 or later (For MiiTel Phone Mobile v. 3.1.2 or later)
• iOS 16 or later

Scheduled Date for Supported App Version Changes

February 23, 2026 (Mon)

(Changes will occur due to the domain migration. For details on the domain migration, please refer to "[Important] Request for Re-confirmation of Communication Permission Settings due to MiiTel Service Domain Change".)

Supported App Versions

MiiTel Phone Mobile

• Android: v.3.1.12 or later
• iOS: v.3.1.11 or later

MiiTel RecPod

• Android: v.25.10.10 or later
• iOS: v.25.10.10 or later

If you have any questions, please contact us.

We have made some updates for MiiTel Phone Mobile for iOS v. 3.1.13

Updates

• Some internal processing has been improved.

We have released MiiTel Phone Mobile for Android v.3.1.12.

Updates

• Some internal processing has been improved.