• We made fixes related to the calendar integration.

If you have any questions, please contact us.

MiiTel continuously introduces new features and improvements. To ensure stable quality, we highly recommend using the latest version.

Therefore, we would like to inform you that we have defined the supported versions for MiiTel RecPod as follows.

Supported version image (different from the actual version/date)

Supported versions

MiiTel RecPod will always support the latest version.

When a new version is released, three months after the release date, that version will become the minimum supported version.

By updating approximately once every three months, you can ensure that you are always using a supported version.

Version notation

Versions are shown in the format XX.YY.ZZ.

The XX.YY part indicates the release year and month.

Example: For 26.08.10, it means the August 2026 release.

When this policy starts

This policy will apply starting from versions released in or after August 2026.

We will notify you again upon the release of the first applicable version.

Request to customers

First update (from August 2026 onward)

When a new version is released in or after August 2026, please update to the latest version within three months of its release.

Example: If released in August 2026, please update by the end of October 2026.

Continuous updates

After the first update, please continue updating to the latest version approximately once every three months.

We apologize for the inconvenience and appreciate your cooperation.

If you have any questions, please contact us.

We’ve added and updated features.

New features

• Realtime Talk Assist is now available on RecPod. For details, see Consult Copilot during recording in MiiTel RecPod (Realtime Talk Assist).
  • To use this feature, a MiiTel Synapse (Generative AI) contract is required.
  • We plan to gradually expand availability to more customers. If you would like to start using it immediately, please contact your account representative.
  • With this release, we will discontinue the Edge Transcription feature. You can use the Realtime Talk Assist feature to view transcription while recording.
• Periodic notifications are now available for unuploaded recordings.

• We have reviewed our internal processes from the perspective of performance and stability.

• We have reviewed our internal processes from the perspective of performance and stability.

If you have any questions, please contact us.

We have reviewed our internal processes from the perspective of performance and stability.

If you have any questions, please contact us.

The following updates were released this week. 🎉

MiiTel Phone

• NEW  You can now consult Copilot about multiple call histories from the Call History List screen
  You can now select multiple call histories from the Call History List screen and consult with Copilot.
  For details, see “Ask and consult with AI about multiple call histories (Chat with Copilot)”.

MiiTel Meetings/RecPod

• RecPod  Released MiiTel RecPod version 26.03.13.
  We have reviewed and improved the internal processing to enhance performance and stability.

General

• Announcement  Currently migrating to a new domain (Rolling out sequentially by around May 2026)
  For more details, see “[Important] Request for re-confirmation of communication permission settings due to MiiTel service domain change”.

If you have any questions, please contact us.

• We have reviewed our internal processes from the perspective of performance and stability.

The following updates were released this week. 🎉

MiiTel Phone

• Phone Desktop Released MiiTel Phone Desktop v.3.7.4 (night of Mar 18)
  We have reviewed our internal processes from the perspective of performance and stability.

MiiTel Meetings/RecPod

• RecPod Released MiiTel RecPod for iOS v.26.03.12 (morning of Mar 19)
  We have reviewed our internal processes from the perspective of performance and stability.

• RecPod Released MiiTel RecPod v.26.03.10 (morning of Mar 16)

  Starting with this version, the following updates have been implemented:

  • It is now easier to see recording history that has not yet been uploaded to MiiTel Meetings / RecPod Analytics, helping prevent missed uploads.
  • Recording history uploaded by users to MiiTel Meetings / RecPod Analytics (limited to recordings made with MiiTel RecPod) can now be checked and played directly in MiiTel RecPod.
    
    Also, you can now use a link to open the recording screen in MiiTel RecPod (Deep Link feature). For more details, see MiiTel RecPod Deep Link (iOS / Android).

• Specification change Renewed how to link speakers (users and guests) to utterances for meetings (night of Mar 18)

  From the meeting history screen in MiiTel Meetings / RecPod, you can now more easily correct the linking between meeting participants (users and guests) and utterances.

  With this release, linking users from voice evaluations has been discontinued.

  For more details, see How to check the recording (Video Analytics).

MiiTel Call Center

• improvement Made the queue details screen easier to use (night of Mar 18)

  The queue details screen now also displays Queue name and User group name.

  In addition, you can now change the queue order to By elapsed time, By circuit name, By queue name, or By user group name.

  For more details, see Summary (MiiTel Call Center).

General

• announcementCurrently migrating to a new domain (Rolling out sequentially by around May 2026)
  For more details, see “[Important] Request for re-confirmation of communication permission settings due to MiiTel service domain change”.

If you have any questions, please contact support.

We will be changing the supported OS versions and app versions for MiiTel Phone Mobile and MiiTel RecPod on the following dates. If you are using an environment that will no longer be supported, please update your device or app by the specified deadlines.

Scheduled Date for Supported OS Version Changes

April 1, 2026 (Wed)

Supported OS Versions

MiiTel Phone Mobile

After Change:

• Android 14 or later
• iOS 17 or later

Before Change:

• Android 11 or later (For MiiTel Phone Mobile v. 3.1.2 or later)
• iOS 16 or later

MiiTel RecPod

After Change:

• Android 13 or later
• iOS 17 or later

Before Change:

• Android 11 or later (For MiiTel Phone Mobile v. 3.1.2 or later)
• iOS 16 or later

Scheduled Date for Supported App Version Changes

February 23, 2026 (Mon)

(Changes will occur due to the domain migration. For details on the domain migration, please refer to "[Important] Request for Re-confirmation of Communication Permission Settings due to MiiTel Service Domain Change".)

Supported App Versions

MiiTel Phone Mobile

• Android: v.3.1.12 or later
• iOS: v.3.1.11 or later

MiiTel RecPod

• Android: v.25.10.10 or later
• iOS: v.25.10.10 or later

If you have any questions, please contact us.