We will change the specifications for the values registered in the "Due date" and "Comments" fields of Task records in the Salesforce activity history integration for MiiTel Phone call history.

Inplementation Schedule

Night of Wednesday, October 14

Affected customers

Customers who set the Salesforce integration destination object to the "Task object" in the Salesforce activity history integration for MiiTel Phone call history

Details

Values in "Due date"

Before:

Register the created date of the activity history record
The Tokyo time zone is applied

After:

Register the date of the dial start time
The tenant time zone set at tenant creation is applied

Example:

When the tenant time zone is Tokyo:
Register the date of the dial start time in the Tokyo time zone
When the tenant time zone is Jakarta:
Register the date of the dial start time in the Jakarta time zone

Values in "Comments"

The registration values below will be changed.

[DIAL_BEGIN_TIME]: Dial start time
[CALL_BEGIN_TIME]: Call start time
[CALL_END_TIME]: Call end time