We would like to inform you again about the previously announced change, Third-party integration of summary will be discoutinued, which will be implemented during the night of February 12, 2026 (Thu).

Schedule

Night of February 12, 2026 (Thu)

Affected customers

Customers using third-party integration of summary

Description of change

• Third-party integration of summary can no longer be executed with the following external services:
  • Salesforce
  • kintone
  • HubSpot
  • Outgoing Webhook
  • Zapier
• The following notification rules for Slack and email notifications will be changed:
  • Before the change: Includes transcription (summary)
  • After the change: Includes transcription (only for voicemail recordings)