Product Updates

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Release Updates for the Week of March 16, 2026

The following updates were released this week. 🎉

MiiTel Phone

  • Phone Desktop Released MiiTel Phone Desktop v.3.7.4 (night of Mar 18)
    We have reviewed our internal processes from the perspective of performance and stability.

MiiTel Meetings/RecPod

  • RecPod Released MiiTel RecPod for iOS v.26.03.12 (morning of Mar 19)
    We have reviewed our internal processes from the perspective of performance and stability.

  • RecPod Released MiiTel RecPod v.26.03.10 (morning of Mar 16)

    Starting with this version, the following updates have been implemented:

    • It is now easier to see recording history that has not yet been uploaded to MiiTel Meetings / RecPod Analytics, helping prevent missed uploads.
    • Recording history uploaded by users to MiiTel Meetings / RecPod Analytics (limited to recordings made with MiiTel RecPod) can now be checked and played directly in MiiTel RecPod.

      Also, you can now use a link to open the recording screen in MiiTel RecPod (Deep Link feature). For more details, see MiiTel RecPod Deep Link (iOS / Android).

  • Specification change Renewed how to link speakers (users and guests) to utterances for meetings (night of Mar 18)

    From the meeting history screen in MiiTel Meetings / RecPod, you can now more easily correct the linking between meeting participants (users and guests) and utterances.

    With this release, linking users from voice evaluations has been discontinued.

    For more details, see How to check the recording (Video Analytics).

MiiTel Call Center

  • improvement Made the queue details screen easier to use (night of Mar 18)

    The queue details screen now also displays Queue name and User group name.

    In addition, you can now change the queue order to By elapsed time, By circuit name, By queue name, or By user group name.

    For more details, see Summary (MiiTel Call Center).

General


If you have any questions, please contact support.