Product Updates

a week ago

[Important] Change of MiiTel Service Domain

To ensure the stable provision of the MiiTel service, we are currently in the process of changing our system configuration.
Along with this change, the MiiTel service domain will be changed sequentially starting from February 2, 2026 (Mon).

Customers who currently allow communication to MiiTel by domain (e.g., via a whitelist) on their network, and customers using the MiiTel Phone Mobile or MiiTel RecPod, are requested to confirm and complete the actions described in "4. Customer Action Required" by February 1, 2026 (Sun).

Even after the domain change, accessing the old URL (current URL) will result in a redirect to the new domain URL within the MiiTel system for a certain period. Details on actions required before the redirect ends will be announced separately in advance.

1. Change details

The MiiTel service domain will be changed as follows:

  • Current: *.miitel.jp

  • New: *.miitel.com

    • Example) MiiTel Service Screen URL: https://.miitel.jp → https://.app.miitel.com

2. Scheduled domain change date

Sequentially starting from Monday, February 2, 2026

3. Customers requiring action

Action is required for customers who fall under any of the following categories:

  1. You allow communication to MiiTel by specifying a domain

    • This applies if you have configured communication permissions to MiiTel by specifying a domain, such as registering MiiTel communication on a whitelist on your network.

  2. You are using the following versions of the MiiTel Phone Mobile:

    • MiiTel Phone Mobile for Android v.3.1.11 or older
    • MiiTel Phone Mobile for iOS v.3.1.9 or older

  3. You are using the following versions of the MiiTel RecPod:

    • MiiTel RecPod for Android v.25.10.01 or older
    • MiiTel RecPod for iOS v.25.10.01 or older

4. Customer action required

Deadline: February 1, 2026 (Sun)

  1. Allow Communication to "*.miitel.com"

    • If you have configured communication permissions by specifying a domain on your network, please add the following setting. For details on the settings, please check with your company's network administration department or equivalent:

      • Allow/permit communication to *.miitel.com.
      • Do NOT delete the currently configured *.miitel.jp; continue to keep it allowed.

  2. Update MiiTel Phone Mobile

    • Please update MiiTel Phone Mobile to the latest version.

  3. Update MiiTel RecPod

    • Please update MiiTel RecPod to the latest version.

5. Future Schedule

  • Until February 1, 2026 (Sun): Please complete the actions described in this announcement.

  • Sequentially starting from February 2, 2026 (Mon):

    • The domain will be changed.
    • The first time you access the MiiTel service after the domain change, local data saved in your PC's web browser will need to be migrated. Details will be announced separately in January 2026.

  • After April 2027:

    • The redirect from the current domain to the new domain will be terminated. Details on actions required before the redirect ends will be announced separately in advance.

We apologize for any inconvenience this may cause our users, and we appreciate your cooperation.