We would like to correct an error in the description for CHANGE  2 in the previously announced “Upcoming changes to Salesforce integration specification (Starting late October 2026).”

Correction details

There was an error in the “Before” description for “ CHANGE 2 The incoming phone number recorded in activity history for call forwarding will change”

Correct:

Before:

• Answered call history: The automatic call forwarding source number is recorded
• Missed call history: The automatic call forwarding source number is recorded

Incorrect:

Before:

• Answered call history: The Circuit name is recorded
• Missed call history: The Circuit name is recorded

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