The provider of the standard generative AI model used by MiiTel will be changed from Azure to Amazon.

Schedule

Starting October 3, 2024 (JST)

Affected customers

All customers using the following features.

• Create call minutes
• Create meeting minutes
• Conversational tendencies (this feature is only available in the Japanese call history)

Additional information related to Amazon's generative AI model

• This model is operated in Japan region.
• This model will not be used to save data or for learning purposes.

If you have any questions, please contact us.