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ANNOUNCEMENT
11 months ago

Scheduled Maintenance: October 7, 2024

We will perform maintenance on the MiiTel system on the following date.
Please note that users will not be able to log in and use the following services during this time.

Maintenance period

October 7, 2024, 10:00 pm - 11:00 am (JST)

Affected services

All of the following services, and third-party integration

    • MiiTel Phone 
    • MiiTel Phone Mobile
    • MiiTel Meetings
    • MiiTel Call Center
    • MiiTel RecPod

Affected customers

All customers using the services above.

Expected behavior

  • Users will not be able to log in to all MiiTel services for about 5 minutes.
  • Users will not be able to use all MiiTel services.
  • Users will be automatically logged out of MiiTel services even during a phone call from MiiTel Phone and MiiTel Phone Mobile, and the call itself may end automatically. If the phone call does end automatically during the maintenance, MiiTel won't create the call history for this call on MiiTel Analytics.
  • During the maintenance, MiiTel won't create MiiTel for Zoom's meeting history on Video Analytics.

We apologize for the inconvenience. Thank you for your understanding.