Starting at the end of March 2026, a subscription to MiiTel Synapse Standard will be required to use the Create a follow-up email feature.

This change is part of an upgrade to the generative AI model used for this feature. We are transitioning from the model used for MiiTel Synapse Lite to the high-performance generative AI model used for MiiTel Synapse Standard. This upgrade will allow for the creation of even higher-quality emails.

We apologize for any inconvenience this may cause to customers currently using this feature, and we appreciate your understanding.

If you wish to continue using this feature after the end of March 2026, please consider upgrading to or subscribing to the MiiTel Synapse Standard.

Effective date

End of March 2026

Affected Customers

Customers are currently subscribed to the MiiTel Synapse Lite.

Details of Changes

A subscription to the MiiTel Synapse Standard will be required to use the Create a follow-up email feature.

If you have any questions, please get in touch with us.