Product Updates

2 years ago

Discontinue redirecting from the old call history to the new call history

From October 31, 2024 (Thursday), if you visit the URL of the old call history, you will no longer be redirected to the new call history.

Schedule

October 31, 2024 (Thursday)

Affected Customers

  • Customers with a URL of the old response history displayed below or an activity history linked to the URL.
    • Salesforce
    • kintone
    • HubSpot
    • Slack
    • Zapier
  • Customers generating call history URLs with JavaScript widgets

Difference between old and new call history

The URLs of the old and new call history differs as follows.

For outgoing calls, incoming calls, extensions, and answering machines

NEW: https://[company ID].miitel.jp/app/calls/1234a12b-1bc2-1234-a123-e1e123f1234d

OLD: https://[company ID].miitel.jp/app/call/1234a12b-1bc2-1234-a123-e1e123f1234d


For transfers

New: https://[company ID].miitel.jp/app/calls/1234a12b-1bc2-1234-a123-e1e123f1234d

OLD: https://[comapny ID].miitel.jp/app/call/5fb56789-e5f6-5678-ae56-78b567b5d567--fwd:1234a12b-1bc2-1234-a123-e1e123f1234d