Changes to meeting minute template types used for syncing from the Video Analytics to Salesforce
With the release of Salesforce template types, we will be changing the specifications for integrating meeting minutes from the Video Analytics to Salesforce Opportunity and Event records, effective January 28, 2026 (Wed).
From that date onward, integrating meeting minutes to Salesforce records from the Video Analytics will only be possible for minutes created using a Salesforce template. Meeting minutes created with a Section template can no longer be integrated with Salesforce records.
Effective date
Night of January 28, 2026 (Wed).
Affected customers
Customers are using the Salesforce Video History Integration.
Details of Changes
Meeting minutes created with the Section template type can no longer be integrated from the Video Analytics to Salesforce Event and Opportunity records.
| Template type | Before change | After change |
|---|---|---|
| Section | Supported | Not supported |
| Salesforce | Supported | Supported |
Note: Meeting minutes integrated to Salesforce records prior to January 28, 2026 (Wed) will not be deleted after the change.