As announced in advance, we released AI tag, which automatically registers tags to call history with AI.

In this release, AI Tag supports call history only and is not available for meeting history. We are currently preparing to support meeting history, aiming for release within this year.

For details such as how to set it up, see AI Tag.

Target tenants

Tenants in Japan with a MiiTel Synapse subscription  (including traial tenants)

Changes

The  tab (settings screen) displayed when you click MiiTel Admin > Tag > Tag settings (call) have been updated.

Before the release: The Automatic tag settings (basic) tab is displayed

After the release: The AI tag tab is displayed (a new tab added in this release)

Notes

• Only the predefined templates are currently available for registering tags automatically with AI. You cannot create new templates or edit them.
• We do not guarantee the accuracy or completeness of tags assigned by AI tag. Please use it together with manual tags.
• All templates are disabled by default. Please enable the templates you want to use.

If you have any questions, contact us.