For tenants newly opened on or after January 15, 2026, only tags created in advance in MiiTel Admin will be available.
On MiiTel Phone, the tag input screen Create new tag will no longer be displayed, and new tags cannot be created.

Affected customers

Customers using MiiTel Phone on tenants newly opened on or after January 15, 2026 (Thu)

Changes

• The Create new tag on the tag input screen will no longer be displayed, and new tags cannot be created

Note

• New tags can be created in MiiTel Phone Analytics Call History.
• Only tags created in MiiTel Admin Tag settings will be available to use.
• If you want to Edit the list of tags displayed on MiiTel Phone, please refer to Pre-configure tag items.

Please note that we plan to discontinue the new tag creation feature on MiiTel Phone for all tenants in the future. We will inform you again once a detailed schedule is decided.

If you have any questions, please Contact us with Support.