On the night of March 12, 2026 (Thu), to prevent duplicate outgoing calls made by using both MiiTel Phone for HubSpot and MiiTel Phone Chrome Extension, Click to Call from phone numbers on HubSpot records will be disabled in MiiTel Phone Chrome Extension by default.

After the release on the night of March 12, 2026 (Thu), to use Click to Call from phone numbers in HubSpot records with MiiTel Phone Chrome Extension, please enable the option in MiiTel Phone Chrome Extension settings.

Scheduled change date

Night of March 12, 2026 (Thu)

Affected customers

• Customers who use Click to Call from phone numbers in HubSpot records via MiiTel Phone Chrome Extension

Details

We will add a new option, Enable in HubSpot, to the MiiTel Phone Chrome Extension settings.

This option will be disabled by default, which means Click to call from phone numbers on HubSpot records will be disabled in MiiTel Phone Chrome Extension unless you enable it.

Required action for customers

1. If you use only MiiTel Phone Chrome Extension and you use Click to call from phone numbers on HubSpot records

After the release, go to How to set up MiiTel Phone Chrome Extension and check Enable in HubSpot.

2. If you use MiiTel Phone for HubSpot and you also use Click to call from phone numbers on HubSpot records with MiiTel Phone Chrome Extension

No action is required.

If you check Enable in HubSpot under How to set up MiiTel Phone Chrome Extension, duplicate outgoing calls may occur.

To place calls from HubSpot records, please use MiiTel Phone for HubSpot without enabling that option.

If you have any questions, please contact us.