Effective June 25, 2025 (Wed), the “Last Call Type” field name will be changed in the English CSV output of the Call List.

Schedule

Effective June 25, 2025 (Wed)

Affected customers

Customers who are outputting their CallList in English to CSV

Details

The following items will be renamed

• OUTGOING_ANSWERED → Outgoing
• OUTGOING_UNANSWERED → Outgoing (Missed)
• INCOMING_ANSWERED → Incoming
• INCOMING_UNANSWERED → Incoming (Missed)