We have added a Refresh button to the Real-time monitor and Seat map screens for MiiTel Call Center..

By clicking the Refresh button, you can manually update the values displayed on the Real-time monitor and Seat map to the latest state.

While these values are usually updated automatically, you can manually refresh them to the latest state when delays occur due to network conditions or other factors.

Note: After the manual refresh operation, you cannot do it again for 10 minutes.