For tenants newly opened on or after January 15, 2026, the tag registration screen will be displayed by default at the end of calls on MiiTel Phone.
(In MiiTel Admin > Tag > Basic setting, Tag Input Settings will be opened with "Tag Input" enabled)
If you have set up tag items in MiiTel Admin Tag Settings, you can select and save tags after the call ends. 

If not configured tags, a message prompting you to configure tag settings will be displayed.
By saving tags, you can efficiently categorize and manage call content, talk, and response quality, making them visible. This can be used to analyze customer needs and issues. Please make use of it.

Affected customers

Customers using MiiTel Phone on tenants newly opened on or after January 15, 2026 (Thu)

Changes

• At the end of calls on MiiTel Phone, the tag registration screen will be displayed by default

If you have any questions, please contact us.